Frequently Asked Questions

We clean all curtain fabrics – velvets, velours, voiles, silks, satins, cottons and many more.

Dry cleaning is the safest way to clean all curtain fabrics. We use a special cleaning solution/solvent in conjunction with a dry cleaning machine.

Steam cleaning, or hot water extraction, gives the deepest clean, but this method is not suitable for all curtain fabrics. We always survey the fabric first to make sure we recommend the best course of treatment.

Cleaning a pair of curtains takes approximately an hour. However it is dependent on the size of the curtains, heading style, type of fabric, and how soiled they are.

We bring equipment to your house/venue on the date agreed, clean, steam and redress the curtains, and leave you with beautiful, fresh-scented curtains.

On the date agreed, we carefully take down your curtains and wrap in polythene covering to ensure they’re well protected. Once cleaned, we can store them until you’re ready for us to come back. We then rehang, steam and dress them, and leave you with beautiful, fresh-scented curtains.

We have been handling curtains for over thirty years and are fully insured. Be assured, your curtains are treated with the utmost care and respect.

We’re based in St Albans, and cover London, Greater London, Hertfordshire, Buckinghamshire and Bedfordshire.

Two weeks notice is ideal, but we’ll always do our best to fit you in.

Payments are due on the day that the cleaning is carried out, either by card payment in person or via bank transfer, and an invoice will be issued for your records.

Dry cleaning is the safest way to clean all upholstery fabrics except leather. We use a special cleaning solution/solvent in conjunction with a dry cleaning machine.

Steam cleaning, or water extraction, gives the deepest clean, but this method is not suitable for all upholstery fabrics. We will always survey the fabric first to make sure we recommend the best course of treatment.

Yes, we clean all sofas including leather.

Yes, we clean all chairs including leather.

Yes, we clean all headboards including leather.

Cleaning a chair takes about 20 minutes on average, and a two-seater sofa takes about 30 minutes.

Yes, we are fully insured and treat every project with the utmost care and respect.

We’re based in St Albans, and cover London, Greater London, Hertfordshire, Buckinghamshire and Bedfordshire.

Two weeks notice is ideal, but we’ll always do our best to fit you in.

Payments are due on the day that the cleaning is carried out, either by card payment in person or via bank transfer, and an invoice will be issued for your records.

We clean all types of carpets and carpet runners.

Yes, we clean all types of rugs, including antique, oriental and handmade.

We use a combination of three methods:

• Preventative care: Protective treatments
• Corrective care: Absorbent compound/powder extraction, bonnet buffing, dry foam shampoo, rotary shampoo
• Restorative care: Deep clean using hot water extraction

Times vary dependent on the size, type of carpet in question and how ‘soiled’ the carpet is.

We offer stain and spot removal in addition to regular carpet cleaning.

This will depend on the the type of carpet in question and the cleaning techniques used on the day.

The clearer the space the better, however we can work around it or move it for you.

Yes, but white soles are advised in order to not mark the carpets. Also care needs to be taken when travelling from wet carpet to hard flooring i.e. kitchen tiles to avoid slipping.

Yes, we are fully insured and treat all carpets and rugs with the utmost care and respect.

We’re based in St Albans, and cover London, Greater London, Hertfordshire, Buckinghamshire and Bedfordshire.

Two weeks notice is ideal, but we’ll always do our best to fit you in.

Payments are due on the day that the cleaning is carried out, either by card payment in person or via bank transfer, and an invoice will be issued for your records.

We clean all types of blinds including pleated, roller, venetian and vertical blinds. And we clean roman blinds in the same way as curtains.

All blinds are cleaned offsite in our ultrasonics tank, but we take them down and reinstall them once they’ve been cleaned.

We aim to get your blinds back in place as quickly as possible. Ideally we collect/take down on a Friday and return/rehang on a Monday.

Ultrasonic cleaning is a very efficient way of removing dirt particles from blinds. They are submerged in liquid within a tank and high-frequency sound waves are applied. The sound waves create a gentle yet powerful scrubbing brush action in the fluid that thoroughly cleans all surfaces, including any pores and crevices.

We just need information about the type and size of the blinds in question and we can give you a quote over the phone.

We’re based in St Albans, and cover London, Greater London, Hertfordshire, Buckinghamshire and Bedfordshire.

Two weeks notice is ideal, but we’ll always do our best to fit you in.

Payments are due on the day that the cleaning is carried out, either by card payment in person or via bank transfer, and an invoice will be issued for your records.

First things first, it’s important not to panic. With the expertise of a professional, your sofa will be restored to its former glory in no time at all.

If you do feel that you’re not able to leave the stain, or if it’s a large amount of wine, place several white kitchen towels onto the damp patch. Doing this will help draw the wine out. Make sure to change the towels as they become soaked.

Despite advice you may have heard to the contrary, it is important that you do not do any of the following:

1. Do not put any cleaning products on it, not even products that claim to remove stains ❌
2. Do not pour white wine in it, this will not work ❌
3. Do not try to rub it with anything, as this will only help to lock the stain in ❌
4. Do not try to remove the stain using baking soda and vinegar ❌
5. Do not use hydrogen peroxide or dishwashing liquid on the stain ❌

First and foremost, it is important not to panic.

Reacting quickly and effectively will help prevent any further damage. In the immediate aftermath of an accident, place multiple layers of kitchen paper on the spillage.

Use a book to weigh down the kitchen paper, and draw out as much liquid as possible.

Do not rub or scrub the surface, as this will only make the stain more difficult to remove. Change the kitchen towels as soon as they become saturated. 

It is integral that you avoid the temptation to use any cleaning agents such as Vanish. Additionally, do not apply any liquids or salt, as this can lock the stain in, making it more difficult for an expert to salvage.

After removing as much of the stain as possible with the kitchen paper, call in an expert to professionally remove the remainder of the stain. While there can never be a guarantee of complete stain removal, following these steps will give your carpet the best possible chance of returning to its former state.